16. Sānshièrhào fēnjī zhànzhe xiàn ne. Extension 32 is busy. 17. Wǒ méi tīngdǒng. I didn't understand. 18. Nǐ yào děngyiděng háishi guò yìhuǐr zài dǎlai? Do you want to wait or call back in a little while? 19. Nǐ yào liú ge huà ma? Do you want to leave a message? 20. Bú yòng le. No need to. 21. Wǒ gěi ni jieguoqu. I’ll connect you.