Алло. Слушаю. | Hello. [I'm listening]. |
Finding out who's calling
Простите, кто это говорит? | Pardon me, who is this? |
Простите, как ваша фамилия? | Pardon me, what's your (last) name? |
Clarifying information about the caller's name
Повторите, пожалуйста. | Could you repeat that please? |
Повторите по буквам. | Could you spell that please? |
Как по буквам?.. | How do you spell?.. |
Asking for a phone number
Какой у вас номер телефона? | What's your telephone number? |
Скажите по цифрам. | Give it to me one number at a time. |
When you need to put the caller "on hold"
Одну минуту. | Just a minute, please. |
Сейчас позову. | I'll go call (him/her). |
He вешайте (не кладите) трубку. | Don't hang up. |
Letting the caller know that the person requested is not available
Его/Её нет. | He's/She's not here. | |
Он/Она здесь не работает. | He/She's doesn't work here. | |
Он/Она будет | в понедельник. | Не/She will be in on Monday. |
в два часа. | Не/She will be here at 2:00. | |
завтра. | Не/She will be in tomorrow. |