As in most countries, when traveling in Russia you should make hotel reservations ahead of time. There are no "motels", as we in the US understand that word, where you have a chance of getting accommodations without reservations. In the major cities (Moscow, St. Petersburg and the capitals of the NIS countries), there are many Western-owned and operated hotels which offer all the comforts and services we are accustomed to. You'll feel quite at home there.

When you arrive, tell the desk clerk that you have a reservation:

When checking in, you'll be asked to show your passport for registration purposes. In the large cities, the desk clerk will give you а пропуск/карта гостя room card (with your name and room number on it) together with your ключ room key. Keep this card handy as often you'll be asked to show it to the doorman to get in, especially if you return late in the evening. Most of the major hotels have the magnetic key-card systems, though in the smaller cities you'll get a real key. In hotels in the smaller cities when you go out, you will probably be asked to leave your key with the woman responsible for your floor. She'll ask you to show your room card when you return and want to pick up your key. This procedure is less common, however, in the larger cities, though you will have а дежурная floor lady. These are good people to get to know as they can help with all kinds of things, such as getting laundry done, bringing you кипяток для чая hot water for tea in the evening, helping with all sorts of problems you might encounter. They do not expect monetary tips, though a little gift will always be appreciated.

Here are a few words you will find helpful during your stay:

Most major hotels offer you the following services: